Owners of Qiwi wallets now have the opportunity to return funds online

Owners of Qiwi wallets now have the opportunity to return funds online


Owners of Qiwi wallets can now apply for a refund on website service, Kommersant was convinced. Previously, a refund could be issued by sending an application via Russian Post or visiting a Qiwi office. Users lost access to money from Qiwi Bank electronic wallets on February 21, when the Bank of Russia revoked its license.

According to TASS, wallet owners must fill out a form and attach a photo of a Russian passport to it in order to receive a refund. In the form, in particular, you need to enter your passport data, SNILS, INN, account details where you want to return the money, and postal address. The application is considered within 30 days after its receipt, the questionnaire says.

According to data Deposit Insurance Agency (DIA), the total volume of obligations to clients is estimated at several tens of billions of rubles. In particular, the volume of funds of legal entities at the beginning of February amounted to 18.4 billion rubles. The volume of funds for 9.3 million electronic wallets amounted to 4.4 billion rubles. The DIA estimated its insurance liability at 4.3 billion rubles. Almost 300 individuals, about 11 thousand individual entrepreneurs and 9 thousand legal entities will be able to receive insurance compensation.

As the reason for revoking the license of Qiwi Bank, the Central Bank indicated violations of requirements in the field of combating the legalization of proceeds from crime and the financing of terrorism. A temporary administration has been appointed to the credit institution. On March 4, the DIA, on behalf of Qiwi Bank, filed a lawsuit against its owners – Qiwi JSC, the Hong Kong company Fusion Factor Fintech Limited and Qiwi. Later, the Central Bank filed a claim with the Moscow Arbitration Court for the forced liquidation of Qiwi Bank.

About why the Central Bank resumed the revocation of bank licenses in 2024 – in the Kommersant article “And the mouse won’t pay”.

Erdni Kagaltynov


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