Insurance fraud is among the most common economic crimes in Turkey, as it is around the world. In this context, the details of the data collected and reported by the Insurance Fraud Prevention Bureau (SİSEB), which operates within the Insurance Information and Monitoring Center (SBM) to support the fight against this crime, contain interesting results.
Accordingly, 3 thousand 364 abuse notifications were made to SİSEB in the first 10 months of the year, an increase of 31.8 percent compared to the same period of the previous year. 2,765 of these reached SİSEB through insurance companies and 599 through other sources. The month with the most notifications was recorded as August with 795. In addition, the vast majority of the notifications, 94.9 percent, were related to auto insurance branches. Other prominent insurance sub-branches in terms of abuses were recorded as life, fire and personal accident.
INSURANCE AFTER DAMAGE
Again, according to the data published by SİSEB, the first method of abuse reported by insurance companies is “driver change or desertion” with 24.4 percent. In the same period last year, this rate was 25.1 percent. In addition to this abuse, when comparing the January-October 2022 and January-October 2023 periods, the share of “hit and run” decreased from 17.2 percent to 13.6 percent, the share of “planned or organized damage” decreased from 14.8 percent to 11.1 percent, while the share of “post-damage insurance” decreased from 17.2 percent to 13.6 percent. of
The share of “fake accident report” increased from 12 percent to 14.5 percent, and the share of “fake accident report” increased from 7.2 percent to 10.1 percent. The share of reasons titled “Other” reached 26.4 percent from 23.8 percent.
‘THE BIGGEST DUTY FOR ANATOLIA FALLS ON THE AGENCIES’
Ahmet Yaşar, Vice President of the Insurance Association of Turkey, drew attention to the importance of agencies, which form the capillaries of insurance companies, in the development of the sector.
“We have to expand the services of our agencies in Anatolia,” said Yaşar, emphasizing the following: “Our duty, no matter what, is to increase the insurance rate and our products. I know that strong insurance is essential for a strong economy. I believe that the biggest responsibility for strong insurance falls to our very valuable intermediaries, especially our agents.”
INNOVATIVE PRODUCTS CREATE COMPETITIVE ADVANTAGES
It was announced that Anadolu Sigorta is researching technologies that support the transformation of the insurance industry with its R&D center, which has completed its first year.
Stating that they aim to meet both the current and future needs of customers, Anadolu Sigorta Deputy General Manager Korhan Kuyu said, “We will continue to develop innovative approaches that will ensure the development of our sector, represent our country at the international level, lead technological applications and in the light of all this, provide better service to our customers.”
‘WE WILL GO FORWARD WITH THE STRENGTH WE GOT FROM THE PAST’
MAPFRE Sigorta celebrated its 75th anniversary in Turkey.
Stating that they continue their insurance activities and investments without slowing down with the group’s trust and belief in Turkey, MAPFRE Sigorta General Manager Erdinç Yurtseven continued as follows: “75. In 2018, we reinforced our power in Turkey with our strong financial results. For example, our total premium production increased by 93 percent in the first nine months, reaching 7.6 billion TL. These results are the product of the value we provide to our customers, the trust of our business partners and the determined efforts of our employees. “We will continue to move forward and grow with the strength we draw from our past.” MAPFRE Group acquired Genel Sigorta in 2007.
SPECIAL SUPPORT FOR CHILDREN AFFECTED BY THE EARTHQUAKE
It was announced that AgeSA and Aksigorta supported children affected by the earthquake with the “Hope for the Future” project, implemented in cooperation with Nirengi Association within the scope of “Sabancı Republic Mobilization”. Companies contributing to the Children’s Activity and Psychosocial Support Center in Hatay Serinyol aim to touch the lives of 400 children with psychoeducation, play therapies, hobbies, sports, music and creative drama workshops.
In the project, which will last until the end of the year, children from different age groups will be met six days a week.
‘UP TO 20 YEARS GUARANTEE’
It was announced that BNP Paribas Cardif supports families who want to secure their children’s education with comprehensive solutions.
Providing information, BNP Paribas Cardif Turkey Deputy General Manager Gökhan Sertsöz stated that parents can insure the education expenses of their children, whose future they are responsible for, for up to 20 years with the “My Education Future Insurance”. Sertöz said, “Paid premiums can also be deducted from the income tax base within the limits specified in the Income Tax Law.”
‘TRANSPARENCY AND HONESTY’
It was announced that Sigortam.net published the “Trust Manifesto” in order to emphasize once again the importance of trust, which is the main factor of success in the insurance industry.
Stating that the basic working principles are “transparency, honesty, innovation and speed”, Sigortam.net Chief Marketing Officer (CMO) Selen Yığı emphasized: “Insurance is an industry based on mutual commitment. “The promise of protecting us against situations where we feel most fragile and helpless makes trust in the industry indispensable at every stage.”
THE AGENDA OF THE SECTOR: EMPLOYEE HEALTH AND RISK MANAGEMENT IN SMEs: ‘CLIMATE’ IS INCREASING PROBLEMS
While natural disasters triggered by the climate crisis become more visible day by day, new recommendations continue to minimize the consequences for both people and companies.
In this context, Aon has prepared a guide on what companies can do to prevent employees from being affected by extremely hot weather. He drew attention to the following criteria in the guide: “Offer flexible working opportunities to limit working outdoors in unsafe conditions. Create emergency plans in places where some natural disasters have not occurred in the past, taking into account that they may now occur. “Employee benefits can range from financial support for access to efficient heating and cooling systems to covering energy costs for home or hybrid workers.” Commenting on the guide, Aon Turkey Deputy General Manager Sinem Yalçın said, “Extreme heat can cause productivity problems and business interruptions. Hot weather needs to be treated similarly to other public health risks, such as epidemics. “The changing climate will have many impacts on the resilience of companies and their workforces,” he said.
“SMEs are the lifeblood of our economy,” said Steel Insurance and Reinsurance Brokerage Senior Manager Abdullah Özcan, and stated that risk management has become vital for SMEs in this process related to climate change. Emphasizing that insurance packages for SMEs provide a wide range of protection from assets to business interruptions, from liability risks to natural disasters in this new risk environment, Özcan stated that insurance acts as a shield against the increasing uncertainties due to climate change and increases the resilience of SMEs.
‘WE CONTRIBUTE TO DAMAGE PROCESSES’
It was announced that Tur Assist received the “Best Insurtech Assistance Company” award with its “Loss Focused Assistance” project within the scope of the “2023 Turkey Insurtech Awards”, which focuses on digital transformation in the insurance industry.
Speaking at the award ceremony, Tur Assist Operations Director Fikret Gezer said, “This award received by our project that contributes to the damage processes has once again proven the importance we attach to digitalization.”
‘WE MUST TAKE ACTION FOR SUSTAINABILITY’
The documentary titled “Worth Producing for Our Future”, shot by Tuluhan Tekelioğlu with the contributions of AXA Sigorta, was released.
The documentary, which sheds light on agricultural production in Turkey, contains important messages about the future. Speaking at the event and calling for action for sustainability, AXA Sigorta Chief Executive Yavuz Ölken said, “The documentary serves to raise awareness about climate change as well as the value given to art, with our approach of ‘protecting what is valuable to people for the sake of human development’.”
SECOND FOREST STEP FOR NATURE-BASED SOLUTION
It was announced that MetLIfe created the second commemorative forest of 24,500 saplings in Istanbul-Şile-Sahilköy and Manisa-Gördes, on behalf of its employees in Turkey, in cooperation with the Aegean Forest Foundation and Arbor Day Foundation.
MetLife Pension and Life General Manager Deniz Yurtseven, who participated in the sapling planting together with Aegean Forest Foundation Deputy General Manager Yasemen Bilgili, said, “Within the framework of our sustainability steps, we will reach 2030.”
We announced that we would plant 5 million saplings. “We are investing in nature-based solutions by bringing millions of trees to our world,” he said.
BRIEF FROM THE INDUSTRY
Davut Menteş became the new chairman of the Insurance and Private Pension Regulation and Supervision Agency (SEDDK). Menteş, a graduate of Istanbul University: Faculty of Political Sciences, was most recently the second president of SEDDK.
Türkiye Sigorta signed a cooperation agreement with the Turkish Exporters Assembly (TİM). Accordingly, members of exporters’ associations affiliated with TİM will be able to benefit from special packages and discounts for transportation commodity insurance.
Katılım Emeklilik General Manager Ayhan Sincek, referring to the 20th anniversary of the sector, said, “Our sector will exceed its past successes with complementary pensions that will further increase the comprehensiveness of BES in the coming years.”
It was announced that Fibasigorta is collaborating with Lumnion, which develops risk pricing platforms based on artificial intelligence and machine learning. Fibasigorta Deputy General Manager Erkin Gürel said, “Digitalization is our focus.”