Electricity: instructions for returning to Greater Protection by 30 June
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A search engine on the site ARERA allows you to quickly and easily find the supplier to request the from by entering the name of the Municipality return to Greater Protection for electricity. The need arises from the fact that since 1st July domestic customers who will still be served under Greater Protection will automatically pass into the Gradual Protection Service and vulnerable domestic customers will continue to be served under Greater Protection even after this deadline. Customers who are in the free market may therefore wish to return to the Greater Protection service.
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by Federico Formica
The right of return
THE domestic electricity customersthose who find themselves in the free market, in fact, have the right to return to the service of Greater Protection until 30 June 2024, rturning tooperator of the service in the municipality where the supply is located. To help customers who don’t know the name of the merchant Greater Protection service in the area where they wish to change the supplier, ARERA has created a search engine which in just a few clicks allows you to find the supplier and the link to the pages that contain the instructions for returning from the free market to the protected market.
How to ask for information
In addition to using the Authority’s web pages, it is always possible to request information by telephone, using the toll-free number of the Help Desk for ARERA Energy and Environment Consumer: 800 166 65
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