Sunshine Insurance launches “3.15” financial consumer rights protection education and publicity campaign
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Sunshine Insurance always adheres to the nationalWe adhere to the “people-centered” development philosophy, practice the political and people-oriented nature of financial work, and resolutely safeguard the legitimate rights and interests of consumers. During the “March 15” period in 2024, Sunshine Insurance actively implemented the State Administration of Financial Supervision’s arrangements for carrying out the “March 15” financial consumer rights protection education and publicity activities in 2024, focusing on “Financial consumer protection is by your side, protecting rights and interests” With the theme of “Risk Prevention”, a series of educational and publicity activities have been carefully planned to help improve consumers’ financial literacy and risk prevention awareness, and create a harmonious and healthy financial environment.
Start with the financial knowledge consumers need and spread the positive energy of finance
Sunshine Insurance will focus on the eight rights of financial consumers, the diversified resolution mechanism for financial disputes,In terms of the “three appropriate” principles, the concept of integrity, etc., through diversified online and offline communication carriers, we strive to create an atmosphere for the “3·15” financial consumer rights protection education and publicity campaign, guide consumers to correctly understand financial products and services, and improve The ability to identify and prevent financial risks brings financial knowledge into thousands of households in a popular way and spreads the positive energy of finance.
Go into key areas, pay attention to special groups, and improve the radiation coverage of financial knowledge
Sunshine Insurance will go into rural areas, remote areas, minority areas and other areas, targeting the elderly, teenagers, new citizens and other groups, and carry out extensive promotional activities to enter rural areas, enter communities, enter campuses, enter enterprises and enter business districts to enhance financial Radiation of knowledge. At the same time, a financial literacy manual in Braille was launched,Caring activities such as “Sign Language Service” enhance the financial service experience for people with disabilities.
deepen“Fengqiao Experience” enters the sunshine, solves problems with people’s hearts, and does practical things for the people
Sunshine Insurance organizes“Maple Bridge Experience” practical learning activities, learn and apply various working methods of “Maple Bridge Experience” to strengthen the diversified dispute resolution capabilities at the grassroots level. Carry out a series of activities such as General Manager Reception Day and General Manager Service Day to listen to the voices of consumers, understand their demands, properly solve consumer problems, so that the masses can “satisfy consumers” and enhance consumption. investors’ trust and satisfaction with the financial industry.
Strengthen the concept of honest management and honest consumption, and promote the construction of social integrity culture
Sunshine Insurance always adheres to the bottom line of honest management and passesThrough methods such as “Consumer Protection Lecture Hall” and “Consumer Protection Morning Meeting”, senior executives take the lead in talking about consumer protection and organize customer contact personnel to sign service commitment letters to promote the deepening and implementation of consumer rights protection awareness and the concept of honesty and trustworthiness. At the same time, through consumer education and publicity activities, consumers are guided to enhance the concept of integrity, awareness of rules and spirit of contract, and jointly promote the construction of social integrity culture.
Sunshine Insurance will continue to“Love and Responsibility” conveys the warmth of sunshine, provides consumers with practical things that benefit, benefit and facilitate the people, enhances consumers’ sense of access to financial services, happiness and security, jointly creates a harmonious and healthy financial consumption environment, and promotes it with the power of sunshine. High-quality and healthy development of the financial industry.
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